Tel: 0118 9866365
|Monday - Friday||08:30 - 17:30|
|Saturday||08:30 - 12:00|
|Outside business hours you can leave a voicemail or use are contact request on are website and we can contact you back as soon as we receive.|
Winter we can have diffrent hours or be closed on the weekend.
Last website update 4th December
All trade marks on this site are the property of there respective owners.
Check back here regularly to find out what's going on at Galloway Motorcycles.
Thanks for visiting. This policy explains the what, how, and why of
the information we collect when you visit one of our websites, or when you use our Services. It also explains the specific ways we use and disclose that information. We take your privacy extremely
seriously, and we never sell lists or email addresses.
The policy: This policy explains how we comply with the GDPR (General Data Protection Regulation), the DPA (Data Protection Act) [pre GDPR enforcement] and the PECR (Privacy and Electronic Communications Regulations).
The DPA & GDPR May 2018
We and this website complies to the DPA (Data Protection Act 1998) and already complies to the GDPR (General Data Protection Regulation) which comes into affect from May 2018. We will update this policy accordingly after the completion of the UK's exit from the European Union.
These definitions should help you understand this policy. When we say
"we," "us," and "our," we are referring to GALLOWAY MOTORCYCLES , a UK registered company. We Provide aftercare to motorcycles services and import and distribute motorcycle parts
from around the world for sale to motorcycle trade businesses as well as retail customers. When we say "Services," we are referring to the supply of products or information. When we say "you," and
"customers," we are referring to any person or business who visits any of our Websites. "Personal Information" means any information that identifies or can be used to identify you, directly or
indirectly, including, but not limited to, first and last name, date of birth, email address, gender, occupation or other demographic information.
4. Questions & Concerns
If you have any questions or comments, or if you want to update,
delete, or change any Personal Information we hold, or you have a concern about the way in which we have handled any privacy matter, please use our contact form to send us a message. You may also contact us by post
Acre Business Park
Unit D10 Acre Road
5. Information We Collect
(a) Information you voluntarily provide to us: When you sign up for and use the Services, consult with our customer service team, send us an email, post on our blog, or communicate with us in any way, you are voluntarily
giving us information that we collect. That information may include your name, physical address, email address, IP address and phone number, Motorcycle data (reg number, make , model). By giving us
(c) Information from your use of the Service: We
may receive information about how and when you use the Services, store it in log files or other types of files associated with your account, and link it to other information we collect about you.
This information may include, for example, your IP address, time, date, browser used, and actions you have taken within the application. This type of information helps us to improve our Services for
both you and for all of our users.
(e) Web beacons: We use web beacons on our Websites and in our emails. When we send emails to customers, we may track behaviour such as who opened the emails and who clicked the links. This allows us to measure the performance of our email campaigns and to improve our features for specific segments of customers. To do this, we include single pixel gifs, also called web beacons, in emails we send. Web beacons allow us to collect information about when you open the email, your IP address, your browser or email client type, and other similar details. Reports are also available to us when we send email to you, so we may collect and review that information.
6. Use and Disclosure of Personal Information
We may use and disclose Personal Information only for the following
(b) To send you informational and promotional content in accordance with your marketing preferences. You can stop receiving our promotional emails by following the unsubscribe instructions included in every email.
(d) To communicate with our customers about there account and provide customer support.
(f) To protect the rights and safety of our customers and third parties, as well as our own.
(g) To meet legal requirements, including complying with court orders, valid discovery requests, valid subpoenas, and other appropriate legal mechanisms.
(h) To provide information to representatives and advisors, including legal teams and accountants, to help us comply with legal, accounting, or security requirements.
(i) To prosecute and defend a court, arbitration, or similar legal proceeding.
(j) To respond to lawful requests by public authorities, including to meet national security or law enforcement requirements.
7. Public Information and Third Party Websites
(a) Social media platforms and widgets. Our
Websites include social media features, such as the Facebook Like button. These features may collect information about your IP address and which page
you are visiting on our Website, and they may set a cookie to make sure the feature functions properly. Social media features and widgets are either hosted by a third party or hosted directly on our
Website. We also maintain presences on social media platforms including Facebook, Twitter, and Instagram. Any information, communications, or materials you submit to us via a social media platform is
done at your own risk without any expectation of privacy. We cannot control the actions of other users of these platforms or the actions of the platforms themselves. Your interactions with those
features and platforms are governed by the privacy policies of the companies that provide them.
8. Third Parties
We may disclose Personal Information to the following types of third
parties for the purposes described in this policy:
(a) Service Providers. Sometimes, we share your information with ourthird party Service Providers, who help us provide and support our Services. For example, if you sign up to our websites, and maintenance becomes required to that website, then we may share your Personal Information with a Service Provider for that purpose. Just like with the other third parties we work with, these third party Service Providers enter into a contract that requires them to use your Personal Information only for the provision of services to us and in a manner that is consistent with this policy. Examples of Service Providers include payment processors, hosting services and content delivery services.
9. Competitions and Promotions
We may, from time to time, offer surveys, competitions or other promotions on our Websites or through social media (collectively "Our Promotions"). Participation in our Promotions is completely voluntary. Information requested for entry may include personal contact information such as your name, address, date of birth, phone number, email address, username, and similar details. We use the information you provide to administer Our Promotions. We may also, unless prohibited by the Promotion's rules or law, use the information provided to communicate with you, or other people you select, about our Services. We may share this information with our affiliates and other organizations or Service Providers in line with this policy and the rules posted for the Promotion.
10. Notice of Breach of Security
If a security breach causes an unauthorized intrusion into our system that materially affects you, then Galloway Motorcycles will notify you as soon as possible and later report the action we took in response.
11. Safeguarding Your Information
We take reasonable and appropriate measures to protect Personal
Information from loss, misuse and unauthorized access, disclosure, alteration and destruction, taking into account the risks involved in the processing and the nature of the Personal
Galloway Motorcycles accounts require a username and password to log in. You must keep your username and password secure, and never disclose it to a third party. Account passwords are encrypted, which means we cannot see your passwords. We cannot resend forgotten passwords either. We will only reset them.
12. We Operate in the United Kingdom and the EU
Our servers and offices are located in the United Kingdom and the EU, so your information may be transferred to, stored, or processed in the United Kingdom and the EU. While the data protection, privacy, and other laws of the United Kingdom might not be as comprehensive as those in your country, we take many steps to protect your privacy. By using our Websites, you understand and consent to the collection, storage, processing, and transfer of your information to our facilities in the United Kingdom, the EU and those third parties with whom we share it as described in this policy.
13. Accuracy and Retention of Data
We do our best to keep your data accurate and up to date, to the extent that you provide us with the information we need to do so. If your data changes (for example, if you have a new email address), then you are responsible for notifying us of those changes. Upon request, we will provide you with information about whether we hold, or process on behalf of a third party, any of your Personal Information. We will retain your information for as long as your account is active or as long as needed to provide you with our Services. We may also retain and use your information in order to comply with our legal obligations, resolve disputes, prevent abuse, and enforce our Agreements.
We will give you access to any Personal Information we hold about you
within 30 days of any request for that information. Individuals may request to access, correct, amend or delete information we hold about them by contacting us here. Unless law prohibits it, we will remove any Personal
Information about you from our servers at your request. There is no charge for an individual to access or update their Personal Information.
Session cookies only last for the duration of a user's visit to a website. Session cookies help improve the functionality of website by passing information on from one page to another. For example, if you log in to our website, session cookies are used to keep you logged in. This cookie is deleted when you close your browser.
AddThis is used to give visitors the option to recommend our website content on social networks such as Facebook and Twitter. You will see icons on the top and bottom of each of our web pages.
Where can I find more information about cookies, and how do I turn cookies off or delete cookies?
Find out more about cookies including how to disable/enable and delete
them at the following website www.aboutcookies.org.